Services & Amenities

Parking

Complimentary parking is available for patients and visitors.

Transporter Services

Transporter Services are available Monday through Friday, 7:00 a.m. – 4:30 p.m., for building-to-building transportation and wheelchair assistance. To request assistance, please call:

Service Animals

All service animals must be under the care and direction of the owner or a family member at all times. Service animals must be trained, non-disruptive to others, housebroken, on a leash or halter and have current vaccination/health records available. Service animals needed during a hospital stay may require a provider’s order. Please contact us at (515) 282-4736 in advance of your appointment to make arrangements regarding the need of a service animal to ensure proper accommodations.

Gift Shop

Supported by our dedicated staff and volunteers, the Broadlawns Medical Center Gift Shop offers a variety of unique gifts and essentials for patients, visitors, and staff. We also accept phone orders, with in-house delivery available to patients and staff. Please contact us at (515) 282-3147 to place an order.

Location: Sands Building, Ground Level
Hours: Monday – Friday, 9:00 a.m. - 4:00 p.m.

Food/Meals

Broadlawns Cafeteria

Location: Sands Building, Ground Level

The cafeteria is open for visitors, patients, and Broadlawns staff. The cafeteria is open 365 days a year with no variation on holidays or weekends.

The grill is open:
Monday – Friday: 6:30 a.m. – 10:00 a.m.; 10:45 a.m. – 2:15 a.m.
Saturday – Sunday: 10:30 a.m. to 6:30 p.m.

Meals are served 7 days a week:
Breakfast: 6:30 a.m. – 10:30 a.m.
Lunch: 11:00 a.m. – 1:30 p.m.
Dinner: 4:30 p.m. – 6:30 p.m.

Broadlawns Coffee Connection

Location: Sands Building, First Floor

Hours: Monday – Friday: 6:30 a.m. – 2:00 p.m.

The Coffee Connection is Broadlawns coffee shop through a joint venture with BLK & Bold Coffee. The coffee shop offers a variety of beverages, snacks and pastries.

Vending Machines

Location: Cafeteria, Sands Building, Ground Level

Snacks and beverages in the vending area are available 24 hours a day. 

Wireless Internet (Wi-Fi)

Free Wi-Fi is available for patients and visitors. To access Wi-Fi, go to your Wi-Fi networks and select bmcguest. You must accept the terms of use before you can access the Internet.