Healthcare Access & Quality
At Broadlawns Medical Center, we believe that accessible, high-quality healthcare is not just a service—it’s a right. Our commitment to Polk County is rooted in the understanding that healthcare access and quality are foundational to a healthy, thriving community. With over 1,300 dedicated employees and over 150 providers, we work tirelessly to eliminate financial, geographic, and social barriers to care. Our mission is simple: to create a healthy community in which there is accessible, cost-effective and high-quality patient care for all.
Ways Broadlawns is Supporting Healthcare Access and Quality
Access to High Quality Services: We are dedicated to providing comprehensive, high-quality medical care tailored to meet the diverse needs of our community. Our full-service facility offers a wide range of services, including acute care, emergency services, inpatient and outpatient treatment options, state-of-the-art lab and radiology services, mental health support, and specialty clinics. Our dental services ensure complete oral health care, while our 24-hour crisis team is always ready to assist. At Broadlawns, we are committed to delivering accessible, compassionate care every step of the way.
Culturally Competent and Inclusive Care: At Broadlawns, we believe everyone deserves to feel respected and understood. That's why we provide services in over 40 languages, ensuring language is never a barrier to quality care. Many of our providers are trained in One Iowa Inclusive Care, which equips them to provide compassionate, knowledgeable care to our LGBTQ+ patients. One Iowa’s mission is to uphold the rights and dignity of LGBTQ Iowans, and our certified providers are committed to creating a safe, welcoming environment for all.
Extensive Mental Health Services: Broadlawns is Central Iowa's leading provider of comprehensive mental health services. We are committed to delivering care that is both excellent and compassionate. Our services include outpatient therapy, inpatient treatment, and crisis intervention. We take a holistic approach to mental well-being, ensuring our patients have access to the resources needed for recovery and resilience. From specialized psychiatric care to community-based support, Broadlawns is here to foster mental health and empower individuals on their journey to wellness.
Comprehensive Financial Counseling: Our state and federal-certified financial counselors assist patients in understanding their insurance options, navigating Medicaid, and identifying available financial resources. Through personalized guidance, we help patients manage healthcare costs and access the care they need without undue financial strain.
Priorities for Support:
- Advancing innovation of medical equipment and care
- Enhancing cultural competency training for staff
- Supporting financial counseling and insurance navigation services